Username Help

The first step is a username…

·         Already a user? Enter the username you chose when you registered

·         Not yet a user? Choose “Enroll Here” and follow the steps for access (an email address is required on the account you are registering)

·         If you do not remember your username, choose “Forgot Username”

Password Help

The next step is your password…

·         Enter the password you chose when you registered

·         If you do not remember your password, choose “Forgot Password” – a verification code will be prompted (via text or email) in order to reset your password

Device Security Help

·         If you are on a private computer or device, you can choose “Remember Me” to save your username

·         When you are enrolling, you can register your device to save it as a known/trusted device

·         Device verification prompts may be initiated by a re-installed app, device operating system update, browser type/IP address, and by deleting cookies

·         Manage your saved device profiles in Settings>Security

·        For your protection, online access will become inactive after 6 mos. with zero log-ins (re-enrollment will be required.)